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Delivery & Returns

We offer free of charge delivery on all of our product to postcodes in England, Wales and Scotland.

 

Northern Ireland and all off sore islands will be chargeable (please contact us and we can supply a cost)

 

We also offer a chargeable specialist 2 man delivery service

 

Deliveries are made Monday to Friday excluding Bank Holidays. There is also a closure over the Christmas period.

 

All stocked items are delivered in 48-72 hours, coloured and made to order product will take longer (please see product details for delivery lead times

Delivery Services

Standard Delivery
  • This service is free of charge, delivering to postcodes in England, Wales and Scotland

  • Deliveries are made to the nearest hard standing (probably your driveway)

  • In stock items are delivered within 48-72 hours (excluding weekends and bank holidays), coloured products and made to order items are subject to a longer lead time

  • Deliveries will be arranged with you for a convenient day that suits you

  • Deliveries will be sent using a carrier of our choice

Offshore Delivery
  • This service is chargeable delivering to Northern Ireland and all UK offshore islands  

  • Please contact our customer service team on 01342 305555 to obtain a delivery cost

  • Deliveries are made to the nearest hard standing (probably your driveway)

  • In stock items are delivered within 48-72 hours (excluding weekends and bank holidays), coloured products and made to order items are subject to a longer lead time

  • Deliveries will be arranged with you for a convenient day that suits you

  • Deliveries will be sent using a carrier of our choice

Two Man Delivery
  • This service is chargeable delivering to postcodes in England, Wales and Scotland

  • Items will be delivered to the room of your choice with your property

  • The fee is dependent on the number of products you require, their weight and your location within the UK

  • Fees are automatically calculated at checkout

  • Deliveries are made to the nearest hard standing (probably your driveway)

  • Due to the timescales involved with organising a 2 man delivery, this service will add a couple of days to our standard delivery service

  • Deliveries will be arranged with you for a convenient day that suits you

Please note: This service is available to all offshore UK islands. However, like our standard delivery service, the price will depend on location and items required. If you live in one of these areas, please contact our customer service team on 01342 305555, and a member of our team will be happy to help you.

Returns Policy

  • We operate a 30-day returns policy, so if you’re not completely satisfied with your purchase, you can return your order within 30 days of receiving it.

  • Please contact our Customer Service team to authorise your return.

  • To speak with a member of our Customer Service team please call 01342 305555. Our lines are open Monday to Friday 8.30am - 5pm.

  • Alternatively, you may email them at info@radiatorsdirect.co.uk at any time. We aim to respond to all messages within 1 working day.

  • Full details of our returns policy can be found here.

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